Theysohn Extrusion, consisting of the companies Theysohn, Technoplast, Topf and Extruder-Komponenten Salzgitter, is a leading supplier of extrusion lines, tools and pipe heads. The company put a special focus on the continuously development of the extruder control system TEC 4s and has now introduced the capability of failure remote diagnosis via Internet.
Through the control system, the failure remote diagnosis offers several features such as remote view and control of the visualizing system, data transfer for analyzing or clearing the failure, update of the visualizing system and access to the operating system, among others. The advantages of the failure remote diagnosis are a reduction of downtime, quicker software update and the avoidance of expensive technicians at customer’s site.
www.theysohn.at
Remote diagnosis via Internet and Ipad (photo: Theysohn)
